Make one exception to school policy
Your school-wide rules fit most classes but not this one, or this dancer. What you can change per class, per date and per person, and which rules have no exceptions.
For owners and managers
Fill-ins, catch-ups, try-outs and cancellations are set once for the whole school. Some can be switched off for one class, and some things you can do by hand for one person. A few rules have no exceptions at all.
Who: owners and managers.
For one course#
In the course editor:
| Setting | Use it when |
|---|---|
| Missed weeks here can be caught up elsewhere, and this group takes catch-ups off | The block teaches its own material, like a choreography. Off means neither direction: its dancers can't catch up elsewhere, and others can't catch up here. |
| Ask dancers when a week here is short off | You don't want fill-ins in this group, for example because the teacher balances it themselves. |
| Offer a try-out on this block | Only matters if try-outs are offered on Only the blocks I tick. |
| While they decide whether to join | Hold, or don't hold, try-out seats on this block, whatever the school's default. |
| Price (€) | Each course has its own price. |
For one open class#
In the open-class editor:
| Setting | Use it when |
|---|---|
| Fill-ins for this class: Off for this class | No fill-in requests for this class, including when someone is marked absent. |
| Try-out class: No try-outs here | This class never offers a try-out. |
| Plans allowed | Only some plans may book it, for example an advanced class for Regular and Unlimited only. |
| Counts towards a member's weekly maximum off | An extra, like a practica, shouldn't use up anyone's weekly classes. |
| Opens / Closes | This class opens earlier, or closes sooner before the start. |
These switches only turn things off for the class, or narrow them. None can turn on something the school has off: a class can't ask for fill-ins while your school's automation is off.
For one date#
Edit this date changes one lesson's time, room or teacher. Cancel this date calls one off. See Change one date.
For one person#
| You want to | Do this |
|---|---|
| Let someone into a full class | Add dancer on that date or course, then Add anyway. The cap goes up. See G08. |
| Give someone a class or a block free | Add dancer → Put them in — free. |
| Charge someone a different price | Add dancer → Open a place they pay for, and type the amount. |
| Let someone enrol after enrolment closed | Add dancer on the course. |
| Give back a catch-up after a no-show | On the register, a manager can choose Give the week back. See Take attendance. |
| Refund someone outside your cancellation window | Refund… on the payment or enrolment, on their page under Members (not for a credit plan). |
| Take someone out without refunding | Remove, untick Refund €…, then Remove without refunding. |
No exceptions#
- Cancellation windows are the same for every class. A dancer never has to check which class they booked. They can't be set per class or per dancer.
- Days to pay for a place you hand out is school-wide.
- A dancer's own choices: their level, role, availability and whether they want fill-in requests. You can see them, not change them.
- Credits on a course. Credits never pay for courses.